Shipping & Returns
Australia
Standard Shipping
Lucky for you, Standard Shipping is included in all Australian orders - no minimum order! Please allow 3-5 business days for your order to arrive. If you live outside metropolitan areas, please allow additional time for postage. Please allow up to 7 business days for WA addresses.
Express Shipping
In the event that you need your order yesterday, we offer AusPost Express Shipping for $5. Please allow 1-2 business days for your order to arrive. If you live outside metropolitan areas, please allow additional time for postage.
Our handling time is 2 to 4 business days (hopefully we’re not all on annual leave in Positano), you’ll receive an email when your order has been shipped with tracking to keep an eye on.
International
We offer a flat delivery fee of $25AUD per order. Shipping times vary but may take anywhere between 7–21 business days.
Returns
Sorry, we do not offer refunds or exchanges on purchases for change of mind.
If there is an issue with your order or item you have bought from our website, please email us at hello@chateaurelaxation.com or fill out the form below and let us know what the problem is.
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ABOUT US
Welcome to Château Relaxation, where relaxation isn't just a destination; it's a way of life! Picture yourself in a world where the sun kisses your skin, and the scent of tropical blooms dances in the air. Here at Château Relaxation, we invite you to take a virtual voyage to our enchanting, tropical holiday destination where unwinding is an art form.
Indulge Your Senses
Our incense collection is your key to unlocking this extraordinary paradise. With every delicate waft, you'll be transported to a place where stress is nothing but a distant memory. It's like a mental vacation without the hassle of packing your bags.
Out-of-this-World Amenities
Why settle for ordinary when you can have the extraordinary? Picture yourself sipping cocktails while basking in the sun beside our countless infinity pools. Need something for your room? Don't fret! Our lightning-fast room service will have it to you in a jiffy. And for a touch of whimsy, our resort golf cart is at your disposal to whisk you away to wherever your heart desires.
Discover the Château Experience
At Château Relaxation, we believe in transcending the ordinary. We take relaxation seriously, and it's reflected in our commitment to creating an immersive sanctuary. Imagine a realm where you feel as if you've slipped into a dream, where everyday stress is replaced by leisure, luxury, and unparalleled bliss. Why settle for standard relaxation when you can embark on an extraordinary adventure? Our premium incense collection serves as your passport to this exceptional paradise. Dive in, and embrace relaxation not just as a momentary escape but as a defining lifestyle. Welcome to the essence of Château Relaxation.